Frequently Asked Questions

Everything you need to know about your Pulsetto shopping experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure tags are still attached to qualify for a full refund.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits can vary between slim and oversized styles.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, Pulsetto is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

Can I change or cancel my order after it's been placed?

Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately via live chat or email to request a modification.